Privacy Policy

Effective November 20, 2024

This Privacy Policy outlines how we (Aitonomous MB) handle your personal data including collection, usage, sharing, and processing when you use our website and other areas where Aitonomous MB is responsible for your data and refers to this Privacy Policy, such as when you use replai.pro or our other products or services (collectively referred to as "Services").

Our integration with YouTube Data API is subject to YouTube's Terms of Service and Google's Privacy Policy.

The policy also explains your rights regarding your privacy. You can find more details about these rights and how to use them in the “Rights and Choices” section.

1. Collection of Personal Data

We collect different types of personal data, which include:

Personal Data You Give Us Directly

• Identity and Contact Data: When you create an account with replai.pro or request information about our services, we collect details like your name, email address, and phone number. We might also collect usernames or similar identifiers (e.g., "User_123", "@ChannelABC").
• Payment Information: If you buy our products or services, we may collect your payment details.
• Inputs and Outputs: When you use our services, you might submit various types of media (like text, files, photos, videos, etc.), including any personal data contained in them. We collect this data, and it may also appear in the responses our services generate.
• Feedback on Your Use of Our Services: We value your feedback, whether it's suggestions for improvements or ratings of our services. If you rate a service, we keep a record of that feedback and the related interaction.
• Communication Information: If you contact us, we record your name, contact details, and the content of your messages.

Personal Data We Collect Automatically When You Use Our Services

As you use our services, we automatically gather some technical data (collectively called "Technical Information"), which includes:

• Device and Connection Information: Depending on your device or browser settings, it automatically sends us data about your usage, like the type of device, operating system, browser details, your internet service provider, and your IP address which might include location data.
• Usage Information: We monitor how you use our services, including the times and frequency of your visits, your browsing history, and your interactions with various elements of our services.
• Log and Troubleshooting Information: We collect data on how our services are performing, including logs and details of any errors that occur while you're using them.
• Cookies & Similar Technologies: We use cookies and similar technologies to manage and improve our services, recognize you, tailor your experience, and market products to you. More information on how we use these technologies and your choices regarding them can be found in our Cookie Policy.

YouTube Data Usage

We integrate with the YouTube Data API to provide essential services that enhance YouTube creators' ability to manage their channels efficiently.

Use of YouTube API data in our services is governed by YouTube's Terms of Service and Google's Privacy Policy.

You can revoke our access to your YouTube account data at any time through Google's Security Settings.

Our app uses the following types of data from the YouTube Data API:

• Comments Data: To read, create, edit, update, and delete comments, as well as to generate related statistics and analytics.
• Video Data: To manage comments associated with specific videos and to provide overall statistics and analytics.
• Playlists Data: To manage comments and provide overall statistics and analytics related to playlists.
• Channel Data: To facilitate comment management and to deliver comprehensive statistics and analytics for the entire channel.

Our use of the YouTube Data API is governed by the following principles:

• Limited Scope of Use: We access and use YouTube Data API resources only for the purposes outlined above. This includes improving comment management, providing creators with detailed analytics, and helping them maintain healthy audience engagement.
• Authorization and Consent: Access to your YouTube data is granted through your explicit consent via the OAuth 2.0 authorization framework. youtube.force-ssl is the only scope that allows comments management through the YouTube API.
• Privacy-First Approach: We do not access or use any data beyond what is required for the above-listed functionalities. Our app does not store or share private user data without explicit consent. Our privacy and data handling practices adhere strictly to YouTube’s API Services Terms of Service and relevant legal requirements.

By integrating with the YouTube Data API, we aim to empower creators with tools to effectively manage their channels while ensuring transparency and privacy. These practices are detailed in our Terms of Service and Privacy Policy, and we enforce them through technical and operational measures.

2. How We Use Personal Data and Our Legal Bases Under European Data Protection Laws

We use your personal data only when permitted by law. Generally, we use it based on the following justifications under European data protection laws:

• To fulfill a contract with you: This means we process your identity, contact details, input, output, and payment information to deliver our services to you.
• For our legitimate interests, which do not unfairly go against your rights: These interests include:
  • Offering, maintaining, and improving our products and services;
  • Conducting research and development to create new products and features;
  • Marketing our products and services;
  • Detecting, preventing, and addressing violations of our terms, such as service misuse, fraud, and abuse, along with enforcing other trust and safety measures;
  • Protecting our legal rights and those of others.
• When you have given us your consent: Remember, you can withdraw your consent at any time.
• To comply with our legal obligations.

We do not use your Inputs or Outputs to train our models that are not related to your REPLAI.PRO account, unless: (1) they are flagged for a Trust & Safety review (we might use them to enhance our ability to spot and handle violations of our Acceptable Use Policy, including training our Trust and Safety team’s models), (2) you have specifically reported the content to us (like through our feedback channels), or (3) you have clearly chosen to opt-in to such training.

We process your personal data for the following purposes:

Purpose	Type of Data	Legal Basis
To manage your replai.pro account and provide the services you signed up for under our Terms of Service.	- Identity and Contact Data - Payment Information - Feedback	- Based on our contract with you.
To send you important non-marketing messages like service updates or changes through emails, push notifications, and other forms of communication.	- Identity and Contact Data - Communication Information	- Based on our contract with you.
To send you marketing messages if you have agreed to receive them.	- Identity and Contact Data	- Based on your consent.
To set up and maintain your replai.pro account.	- Identity and Contact Data - Payment Information - Feedback	- Based on our contract with you.
To process payments for products and services from Aitonomous MB.	- Identity and Contact Data - Payment Information	- Based on our contract with you.
To prevent and investigate fraud, illegal activities, unauthorized access, and to comply with government and institutional rules.	- Identity and Contact Data - Payment Information - Inputs and Outputs - Technical Information	- Necessary for our legitimate interests in protecting our business and users, and to fulfill legal obligations.
To handle and resolve complaints and disputes.	- Identity and Contact Data - Inputs and Outputs - Feedback	- Necessary for our legitimate interests in resolving issues to improve user satisfaction and to fulfill legal obligations in some cases.
To address and fix security issues.	- Identity and Contact Data - Feedback - Technical Information	- Necessary for our legitimate interests in keeping user data and our systems secure, and to fulfill legal obligations.
To fix bugs and repair functionality issues.	- Identity and Contact Data - Feedback - Technical Information	- Necessary for our legitimate interests in ensuring our services work smoothly and efficiently.
To enhance and research ways to improve our services.	- Identity and Contact Data - Feedback - Technical Information	- Necessary for our legitimate interests in analyzing how our services are used and planning improvements.
To anonymize data and use it to train AI models.	- Inputs and Outputs - Feedback - Technical Information	- Necessary for our legitimate interests in improving our AI models and services.
To uphold our Terms of Service and other agreements like our Acceptable Use Policy.	- Identity and Contact Data - Inputs and Outputs - Technical Information	- Based on our contract with you, and in some cases, necessary for our legitimate interests in enforcing our service rules to maintain a safe and functional platform.

3. How We May Share Data

Aitonomous MB may share some data with certain third parties as described below, in accordance with this Policy:

• Service Providers: We may share publicly available user YouTube data (channel, videos, comments) with third-party service providers when we use those services to process the data for the user—the owner/author of that data.
• Business Partners: We may share some data mentioned earlier with companies that help us run our business. These include companies that host our data, help us stay compliant with industry standards, conduct research, audit our activities, and process data.
• Third-Party Integrations: Third-party services that we use on our site, like analytics, may collect user data. These services are governed by their own Privacy Policies.
• To Follow Laws or Protect Rights: We may share your personal data when we need to follow legal or regulatory requirements, respond to governmental requests, or protect safety. This includes sharing information for tax or accounting needs, assisting in investigations, handling legal disputes, or when we believe sharing is necessary to protect someone's safety, prevent fraud, or enforce our legal rights and agreements.
• With Your Permission: We will share personal data in other situations when you have specifically agreed to it or asked us to do so.
• We do not sell your data.

In all cases, our sharing of your personal data is guided by this Policy to ensure your information is handled responsibly.

4. Data Retention

Aitonomous MB keeps your personal data for as long as needed to fulfill the purposes listed in this Privacy Policy.

Aggregated or De-Identified Information

We sometimes use your personal data in a form that doesn't identify you to help improve our Services, conduct research, analyze how users interact with our services, and train our AI models. Here are some examples:

• When you give us feedback and allow us to use it, we remove any links between your feedback and your identity before using it to enhance and train our models and systems.

• If any data you provide or our systems identify it as possibly breaking our rules, we remove any links to your identity before using it to help train our models to recognize acceptable content. But, if we need to address a specific issue, we might reconnect the data with your identity to take action according to our rules.

• To better understand and enhance overall user experience, we might compile and analyze general patterns of how all users interact with our services. This compiled data does not point out any specific user.

• Data Retention Period: Used data is deleted after the user deletes their account. We retain data for 30 days after account deletion for potential recovery or legal purposes.

5. Data Transfers

When you use our website or services, your personal information might be sent to our servers located in the US or to other countries outside of the European Economic Area (EEA) and the UK. This transfer can happen directly when you provide us with your data, or it might be done by us or a third party.

To make sure your information is protected when it's transferred outside the EEA or the UK, we follow certain safeguards:

• Adequacy decisions: These are approvals from the European Commission according to Article 45 of the GDPR (or similar approvals under other laws) that acknowledge certain non-EEA countries as having sufficient data protection measures. We transfer your information to some of these approved countries as outlined in our "Collection of Personal Data" section.
• Standard contractual clauses: The European Commission has also created specific contractual terms approved under Article 46 of the GDPR that allow data transfers from the EEA to countries outside it. These clauses, and their equivalents approved for the UK and Switzerland, help us transfer information securely to our affiliates and third parties in countries that haven't received an adequacy decision.

6. Rights and Choices

Depending on the laws of your region and subject to certain conditions, you might have various rights concerning your personal data, as detailed below. Aitonomous MB will treat everyone equally and fairly, regardless of whether you choose to exercise any of these rights.

To use these rights, you or someone you authorize can send us an email at [email protected]. We might ask you for additional information to verify your identity when you make a request. If we deny your request, you can challenge our decision by also emailing [email protected].

• Right to know: You can find out what personal data Aitonomous MB has about you, where it came from, why we collected it, and who we share it with.
• Access & data portability: You can ask for a copy of your personal data that Aitonomous MB holds. In some cases, you can also move your data to another service.
• Deletion: You can ask us to erase your personal data that we have stored.
• Correction: If you find that we have inaccurate personal data about you, you can ask us to correct it. However, please be aware that while we strive to correct inaccuracies, our system's technical limitations might not always make this possible.
• Objection: You can object to us processing your personal data for certain reasons, such as profiling or direct marketing. If you object, we will stop processing your data unless we have a compelling reason to continue.
• Restriction: You can request that we limit how we process your personal data under specific conditions.
• Withdrawal of consent: If you've given us consent to process your data, you can withdraw this consent at any time. Withdrawing your consent won't affect any processing that happened before you withdrew your consent.
• Sale & targeted marketing: Aitonomous MB does not sell your personal data. If we use your data for targeted advertising in the future, you can opt out by following the instructions provided in those communications.

Feel free to reach out to us if you have questions or need more information about your rights.

Sometimes, if special conditions apply, we may also rely on specific exceptions allowed under data protection laws to transfer your information to a third country.

7. Security Practices

We are committed to protecting the security of your personal data.

• Encryption: All data is encrypted in transit, and sensitive data is encrypted both at rest and in transit.
• Access Control: Only clients can access their own data through our website. In certain situations, authorized technical staff may access non-sensitive data for troubleshooting purposes upon user request.

8. Children

We do not target or collect personal information from children under 18. If you know of a child under 18 who has given us personal data, please contact us at [email protected]. We will look into it and delete the information if necessary.

9. Changes to Our Privacy Policy

We may update this Privacy Policy occasionally. If there are important changes, we'll let you know and update the date at the top of our privacy policy page at https://replai.pro/privacy-policy. Please check this page regularly for any updates.

10. Contact Information

Aitonomous MB is the company in charge of handling your personal data. If you have any questions or concerns about our Privacy Policy, or if you need to make a request or file a complaint about your personal data, please reach out to us using the contact information provided below:

Aitonomous MB
Fabijoniskiu 90 - 60, Vilnius, LT-07100, Lithuania.
Phone: +370 692 555 20
Email: [email protected]

11. When This Privacy Policy Applies

This Privacy Policy does not cover situations where Aitonomous MB processes personal data on behalf of its business clients while providing AI services, unless stated otherwise here. In these instances, the business client controls your personal data, and you should check their privacy policy to understand how they manage your information.